Madbox
OUR SERVICES
Madbox helps brands understand what's being said about them, and act on it. We pair social listening and media monitoring technology with hands-on analysis, so each client gets insights shaped around their goals and business needs.
Our services cover real-time tracking of news, social media, forums and influencer channels; sentiment and share-of-voice analysis; competitor and industry benchmarking; trend and issue detection; and early-warning alerts for crisis readiness.
Our team turns the data into clear, actionable reports, giving you a sharper view of your audience, your reputation and the conversations shaping your market.
We act as your strategic partner, turning online noise into insight so your brand can respond faster, communicate smarter and find its unique voice with confidence.
SOCIAL MEDIA STRATEGY
Leverage social media to promote your brand
Social media, with content that talks to the audience, makes effective communications to inspire interest, create engagement and drive conversion for a brand and its products. We offer strategic consultation and seamless execution for brands aiming to leverage social media from creative content creation, advertising strategy and conversion to daily maintenance, with the aim of building their presence across multiple platforms.
SOCIAL LISTENING
Real-time insights to stay ahead of the market
Listening to your audience online uncovers what they really think, feel and talk about when it comes to your brand and products.With the right technology, every mention across news, social media, forums and influencer channels becomes a signal you can track, measure and act on, before trends peak or issues escalate.
We offer a one-stop service, from setting up monitoring keywords and dashboards to real-time alerts, sentiment and share-of-voice analysis, competitor benchmarking and regular insight reports. All of it ties into your marketing & PR, social media, customer engagement and crisis readiness for the best possible results.
CRISIS READINESS AND MANAGEMENT
Well-prepared for potential issues in a world filled with uncertainty and challenges
Our concern for making sure everything is taken care of is why we are such a reputable agency. To better prepare and protect our clients in the fast-changing business world filled with uncertainty, our team is here to provide support to clients in needs with our solid experience in managing crisis, ranging from overall crisis management strategy, media/social media listening programme, media statement, FAQ, internal communications, training content to proactive media relations.